Clients reviews about Wink's Carpet & Upholstery Cleaning

What an absolutely superb customer experience Jack and his company provide. I've used the term purposefully here, the whole customer experience is excellent from start to finish, it's not just the service provided when the work is being carried out. Jack came highly recommended by a fellow village resident. We booked two sofas to be cleaned and agreed a date and time. From that moment to the date of the date we received simple, clear, helpful emails setting out what we needed to do In preparation. On the day Jack arrived promptly. He has a very pleasant manner, combined with a professional; approach, minimised our disruption and was a tidy worker. The finished result exceeded our expectations. All in all we are highly delighted customers. ~ barry d

I would like to extend my sincere thanks to Jack from Wink’s Carpet & Upholstery Cleaning for the outstanding service he provided. From start to finish, the experience was seamless and highly professional. Jack demonstrated exceptional attention to detail, and the results speak for themselves—our carpets look revitalised and as good as new. Not only was the quality of work impressive, but the pricing was also very reasonable, offering great value for money without compromising on service. Jack was punctual, courteous, and clearly takes great pride in his work, which is evident in the transformation of our carpets. I highly recommend Wink’s Carpet & Upholstery Cleaning to anyone looking for reliable, high-quality, and affordable carpet cleaning services. We will definitely be using them again in the future. ~ thomas k

I called winks carpet cleaning last weekend to receive a quote to have my downstairs carpets cleaned after moving into a new home. I sent jack over some photos of the tatty “make-do” carpets in the house and he filled me with confidence that he could sort them out and bring some life back into them. He showed up this morning right on time and started work. He was professional and polite throughout the job and my carpets now look great again! We were going to replace the carpets in the near future and was having them cleaned just to get us by… but now I think the carpets have a new lease of life and will last us a good while to come. Saving us money during hard times… can’t recommend enough! 5***** ~ Matt W

Fantastic Service from Jack. Highly Recommend! Had Jack in to clean our living room and upstairs carpets, all I can say is what an impressive service. Fast, efficient, and brought all the little extras that show he really takes pride in his work. Things like boot accessories to protect the carpets, and a little ramp over the path outside (so no one trips on his hose) which really stood out to me. There was a small hiccup, one room got missed, but to Jack’s credit, he came back the very next day to sort it out. No fuss, no excuses, just sorted it. Top marks for that kind of service. And the best part? Whatever product he used made the house smell absolutely delicious for days. Honestly, such a fresh, clean scent that lasted all week! Great service all round. I’ll definitely be using Jack again and won’t hesitate to recommend him to friends and family. 👍 ~ Rich S

Amazing customer service I’d like to give a huge thanks to Jack from Winks Carpet & Upholstery Cleaning Ltd for a fantastic job done cleaning my carpet. I had just got the keys to a rental property and the carpet was filthy. Jack kindly arranged to clean the carpet as soon as I got the keys! All I can say is Wow! What a difference it made. The carpet looked like new. The waste water was pretty disgusting though. :-). Thanks Jack for your great service with a smile. I’ll definitely recommend you to friends and family. ~ Alison P

We needed a urgent sofa and carpet clean after an accident, we call Wink's explained the issue. Within an hour they had arrived and started the job, he was great with our elderly father in law. He kept us updated and then let us know us know when it was done. When we arrived he had done a really good job, carpet and sofa very clean and no smell left at all. Would highly recommend Winks, as very helpful, great customer service and great when needed for a emergency clean. Many thanks for all your help Winks ~ Nicola B

Came across Jack on socials and been looking for a good carpet cleaner for a while. Our carpets were showing the signs of having a toddler and busy home, but Jack’s cleaning left them looking new and smelling fresh and amazing. A few stains came back up in drying process and Jack arranged to come back to lift the marks. Will be booking in for our sofa to be cleaned in the New Year! Would recommend to everyone, in fact, we have! He’s worth the cost and was super professional and great on communication. ~ Sarah R

Superb. Very impressed with the booking and the info what to do prior to Wink’s arrival. Then just so bowled over by the end result. The ‘faded’ dull looking carpet which I thought was beyond rescuing, but was very loathe to replace as I love the unique pattern, has sprung back to life. The colours are just wonderfully vibrant again. It looks, and feels just as beautiful as the day it was laid. Really pleased I put my carpet in Wink’s very professional hands! ~ Carol L

Jack from Wink's carpet & Upholstery cleaning has cleaned my hall, stairs and landing carpets (large landing area) and i have to say I was really impressed from start to finish. He kept me updated throughout from the miniate i booked to time of arrival and was incredibly professional throughout. The carpets are looking like new, im really pleased with the outcome. Thanks Jack for a great services and I can highly recommend your services, and will be in touch in the new year. ~ gail E

Had my carpet iron burn repaired with Winks carpet & upholstery, it was a very nice experience from booking an appointment to the end of the service. I was amazed by the job he did with my carpet, saving me from getting billed when I moved out of the property. During the end of tenancy inspection, nobody noticed the area repaired by Jack. Jack is very professional and gave his 100% to satisfy his customers. Without a doubt, I can recommend him without reservation. Thank you ~ Bijay B

I can't praise enough of how good a job Jack has done here. We had a German Shephard 3 years ago along with a new carpet ! I was going to spend around £600 on a new carpet as it looked ruined as our lounge backs onto the garden and in winter very muddy paw prints etc. We also have an open coal fire and the carpet was awful, but I saw Jack's advert and thought I would try him out supporting a local young lad in his family business. Firstly his calendar is clever for reminders a month , a week a day and an hour before the appointment reminders were really useful. The quality and standard of the clean was 11 out of 10 , Jack has got a £40k setup of cleaning equipment not a hired cleaner from Tesco. High quality machinery, equipment, compressor, spray , and cleaning tools and machinery. This is a high quality set up and would recommend to anyone, priced really reasonable for such a quality job. Took out 3 years worth of dog hair , mud and dust, literary looks new. Jack also spruced up the stairs and landing again to the highest standard, carpets look brand new. ~ Ant b

Jack was an absolute pleasure to have in our home and has done an amazing job of our stair and bedroom carpets. He was a total professional and tried to manage my expectations where carpet tracking had reversed the pile through the doorway over time. He needn’t have, as the carpet is looking near new. Very pleased!! I will definitely recommend Winks to friends and family and won’t hesitate to use his service again in our home too. Thank you Jack! :) ~ Hayley S

5 stars I had a fantastic experience with Wink’s carpet & upholstery cleaning The technician Jack arrived on time, was professional and courteous, and did an amazing job on our carpets. They managed to remove some really tough stains I thought were permanent. The whole house smells fresh and looks so much cleaner. Pricing was very reasonable for the quality of service. Highly recommend to anyone looking for reliable carpet cleaning! ~ Jake A

Very professional company! Contacted Jack for advise as to if our commercial oil stained carpet would be something he could have a look at, came to see us within a few hours and made it look like new again. Not only does the carpet now look and smell great but cleaned our reception chairs to the same high standard. Thanks very much, will definitely use again and recommend where possible. Richard RAB Auto Services ~ Richard B

Highly Recommend, I had no previous knowledge of Winks and turned them up on a search for carpet cleaners around Stafford. From my first contact with Winks right through to completion of the job it was an impressive journey. The whole operation was professional and reassuring, they knew their business and the results were 100% satisfying. Thank you Jack and team for a great experience. Regards Steve G. ~ Steve G

I have just moved into a new house and all the carpets were stained and stinking of dog. I decided to get them cleaned just to make them liveable until I get around to replacing them, but Jack has done such an amazing job they don't even need replacing. The living room is like brand new and the rest of the house is also spot on. Jack's a friendly guy and the results have left me impressed. Absolutely brilliant - thank you! ~ Thomas K

I found Wink carpet cleaning service on my local neighbourhood website and decided to give them a try. Glad I did, Jack was so professional and immediately agreed to come and shampoo two rooms for a fixed price. He turned up at the promised time and completed the work as agreed, He assisted in furniture removal and replacement without trouble. I would thoroughly recommend this service to anyone. ~ Jock J

Jack managed to fit me in before Christmas,the process of Getting quotes to the job being completed was seamless and very easy, even getting text and email notifications an hour before he arrived. Jack arrived on time me and even helped me move a cupboard I was unable to move by myself. The carpets have come up brilliantly and they smell incredible. Jack was very efficient, friendly and genuine. Would recommend any day. Thank you. ~ Sofi L

Jack came this morning to clean our lounge, hall, stairs and landing plus our 3 piece suite. The whole procedure from initial contact to the finish was very professional and the end result exceeded our expectation. I sent my daughter a before and after photo and her reply was " it looks like new." I have no hesitation in recommending this company and will definitely be using them again . ~ Elaine H

We recently moved house and we used Winks Carpet cleaner to remove a strange odour. Jack cleaned and deodorised all the carpets in our house in 3hrs after applying a treatment to remove old stains from the previous owners. He was very professional and knew exactly what he was doing. House is now smelling so much better, with nice clean carpets. Many thanks Chris and Liz ~ Christopher D

Jack was punctual, cleaned my lounge carpet with the minimum of distribution, managed to fit into my tight schedule to get the job done, carried out a wonderful job, the house smells beautiful again. And even has his own card machine. Perfect business man! I have recommended Jack already and will definitely have Jack back for all my future cleans. Thank you so much! B ~ Dawn L

Winks are excellent, had my landing, stairs And front room carpet cleaned, I’m amazed at the outcome, my front room carpet was well used but a very good carpet which I was going to replace, it’s like brand new again ♥️ Cant recommend Jack enough, moved my sofas and he was so quick and efficient, I didn’t know he was here. Get your carpets professionally cleaned instead of replacing 👍🏼 ~ Andrea H

From the booking in process to discussing our requirements with Jack and him carrying out the job, the whole experience from start to finish was brilliant. Winks are professional, fair & take pride in what they do! I could not recommend them more! Will definitely have them back in the future - won’t ever use anyone else again! Our carpets look good as new. Thankyou winks! ~ Emma R

Excellent service, Jack is very professional and friendly. His equipment is top quality as is the service he provided us today. Granted he isn't the cheapest option available but for the type of safe but effective chemicals he uses vs a few extra pounds the results are well worth it. Will be booking Jack in the new year to do our bedrooms. 5 Star 🌟 service and well deserved 👏 ~ Stuart M

Reviews from our customers

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